Account

Account Deletion

Last updated: September 5, 2026

You can request deletion of your Dropleez account and online data from inside the app.

Request Deletion In The App

1. Open Dropleez.
2. Sign in to the account you want deleted.
3. Open your profile.
4. Go to the Account section.
5. Tap Request Account Deletion.
6. Send the request with your contact email and any helpful notes.

What Deletion Covers

A deletion request is meant to remove online account data that can reasonably be tied to your account, including profile information, online progress, mailbox messages, inventory rows, and custom levels owned by the account.

What May Be Retained

Some records may be retained for a limited time if needed for safety, legal, fraud prevention, moderation, abuse investigation, or required operational records.

Guest Progress

Guest progress is stored locally on the device. You can clear local device progress from the app using Reset Progress.

Support

If you can sign in on the web, submit an account request through the Feedback Center. Include the email address tied to your Dropleez account so the correct account can be located. A public support address for users who cannot sign in will be added here when available.